Contact Person
Contact Person: Yuto Hoshino
Please contact support@saho.jp. Include your organization name and a short description of the question.
Support
Support for schools and instructors
免許の試練 Pro support is available for product questions, billing, onboarding, and account inquiries.
Business Hours
Standard response window: weekdays 10:00-18:00 Japan time, excluding Japanese public holidays. Contract support terms may define separate response targets.
Billing support
For questions about card payments, invoices and licenses, contact support@saho.jp.
FAQ
Common procurement, pricing, cancellation, and security questions are collected on the FAQ page.